FAQ
We're here for you 🤍
Here you will find answers to frequently asked questions.
If anything remains unclear, feel free to write to us anytime – we're happy to help.
- Where do your products come from?
Our collection is manufactured with great care in Turkey. We work with select partners who guarantee quality and fair production standards.
⸻
2. How long does shipping take?
Delivery times are usually:
• Austria / Slovenia: approx. 2–4 working days
• Other EU countries: approx. 3–6 working days
Once your order has been shipped, you will receive an email with the tracking information.
⸻
3. Can I return or exchange an item?
Yes, of course 🤍You have 14 days to return or exchange products.
The item must be unworn and in its original condition.
Just write to us – we'll get back to you as soon as possible 🤍
📩 metwofashion@gmail.com
⸻
4. How do I find the right size?
We recommend checking the size chart under each product.
Are you between sizes? Then choose the larger size or contact us – we'd be happy to advise you personally ✨
⸻
5. What do I do if my order arrives damaged?
Please send us photos of the damaged item within 48 hours.
We will arrange for a replacement or refund immediately.
⸻
6. Which payment methods do you accept?
We offer secure and modern payment methods such as PayPal, Klarna, credit cards & more.
⸻
7. Can I change my order afterwards?
We can make changes as long as the order has not yet been shipped.
Please contact us as soon as possible.
⸻
Still questions?
We look forward to hearing from you.
Me Two is more than fashion – it's a feeling🫶