Refund policy
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you received the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email).You may use the contact details below:
Me Two Fashion by Catalina-Iulia Gidiuta
Franz-Liszt-Gasse 6/9
8430 Leibnitz
Austria
Email: metwofashion@gmail.com
Telephone: +43 664 1658214
You can use the sample cancellation form below, but this is not mandatory.
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⭐ Consequences of revocation
If you cancel this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs resulting from your choice of a delivery method other than our standard delivery option).
The refund will be issued immediately and no later than 14 days from the day the returned goods have been received by us.
For this refund, we will use the same payment method that you used for the original transaction.
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⭐ Returning the goods
You must return the goods to us without undue delay and in any event no later than 14 days from the day on which you informed us of your cancellation.
🔸 Return shipping costs:
The customer bears the costs of the return shipment.
We only accept items that:
• unworn
• unwashed
• undamaged
• are equipped with all original labels
If the items are soiled, worn, or damaged, we reserve the right to issue a partial or no refund.
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⭐ Exclusion of the right of withdrawal
The right of withdrawal does not apply in the following cases:
• Hygiene products that have been opened
• heavily soiled or heavily worn clothing
• Items that have been individually customized or personalized
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⭐ Sample cancellation form
(If you wish to cancel the contract, please fill out this form and send it to us.)
To:
Me Two Fashion by Catalina-Iulia Gidiuta
Franz-Liszt-Gasse 6/9
8430 Leibnitz
Austria
Email: metwofashion@gmail.com
I hereby revoke the contract I concluded for the purchase of the following goods:
— Ordered on:
— Received on:
— Consumer's name:
— Consumer's address:
- Date:
— Signature (only for notifications on paper):